Make smart, data-driven business decisions from anywhere
Allworx View and View ACD help you track metrics that drive your business performance. For call center teams, Allworx View and View ACD provide real-time, customizable dashboards and scheduled reports to help everyone stay on top of queue status and agent performance. The dashboards consist of a variety of metrics such as calls, queues, and agent statistics. You can view the dashboards on any browser-enabled device.
Create, save, and share call activity reports on demand or auto-schedule them for email distribution
Choose from seven intuitive call activity report templates with advanced data filters
Export call activity reports to PDF or CSV files
Stay on top of queues and agent performance in real time
Customize the dashboard using intuitive graphical charts, adjustable font sizes, alarm display options, and more
Create as many dashboards as you need with full access control